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Frequently Asked Questions
How would you know what style to give me?
- Our genies carefully review your Style Profile before mixing-and-matching fashion pieces for your box. So be sure to create your own, or our genies will be left guessing.
What if it doesn't fit me?
- We have a 30-day Replacement Guarantee! (for Philippine orders only). Instructions will be emailed upon submission of your Returns Form.
Who will be styling me?
- We have a pool of stylists scheduled on a daily basis. Although the genies do not accept specific stylists on-request at the moment.
Where are all these clothes coming from?
- Shh! But just between the two of us, - we consign fashion pieces from trusted local independent shops and your fave global brands!
How many pieces do I expect inside my box?
- We have indicated the number of fashion pieces you shall receive per type of Style Box. Note that jackets, dresses, and overalls are counted as two (2) pieces.
Can I order a box for someone else?
- Yes. We have e-Gift cards available for the special ladies in your life.
Do you accept Cash on Delivery as payment?
- Sorry, love. Our stylists curate each box specifically for your wish and the genies would like to avoid cancellations due to COD at the moment.
What are your available payment options?
Dragonpay gives you more than 35 bank and over-the-counter options.
PayPal for debit or credit cardholders
PayMaya (7eleven) Cliqq Machines nationwide for convenience 24/7
BPI online transfer or direct bank deposit
How long will it take you to ship my order?
It depends on what you ordered:
MONTHLY STYLEBOXES are shipped every 15th of the month. Cut-off for payments every end of the current month.
E-GIFT CARDS are automatically sent via email
What is the delivery lead time?
Metro Manila: 24 hours upon shipment
outside Metro Manila: 5 to 7 days upon shipment
outside the Philippines: 6-10 business days
Do you ship outside Metro Manila?
Yes - we do! We have a fixed shipping fee of Php 200 for orders outside Metro Manila.
Do you ship outside the Philippines?
Yes - additional freight costs will be emailed after order confirmation. We ship worldwide via FEDEX, DHL, UPS or EMS.
What is Shazuums?
- Seriously?? Where have you been, lady? Shazuums is how magical people say hello or bye. or simply the expression you give whenever your wish has been granted!