Terms and Conditions
Stylegenie Asia Pte. Ltd. (herein referred to as “StyleGenie”, “we”, “us”, “our”, or “Company”) is the proprietor and operator of the www.stylegenie.asia website.
This website accommodates Visitors (individuals who simply browse the website), Guests (individuals who are given special access to our website) and Members (individuals who sign up and subscribe to our services).
Please read the terms and conditions (“Terms”, “agreement”, “section”) listed below before using stylegenie.ph or any of the services that we offer. This section cites the terms and conditions that apply to the use of the site by the End User. By accessing or using this website, you acknowledge and agree that you have read, understand and agree to be bound by these Terms. Unless you accept this agreement, you are discouraged from using this website.
We reserve the right, at our sole discretion, to change, modify, add or remove portions of this agreement at any time, as we deem necessary, without prior notification to you. If we do so, we will post the change(s) on this page and indicate the time and date the revision is made. We advise you to check this section periodically for changes. We will also notify you via an email notification, through our social media channels, or through other reasonable means. Your continued use of the stylegenie.ph website after any such changes are made will be regarded as your acceptance of our updated Terms.
ACCOUNT CREATION
StyleGenie provides a personal styling service that grants its members access to outfit curation from experienced fashion stylists and the latest fashion trends locally and from around the globe. There is no payment required to create an account. Once you sign up, you agree to provide true, accurate and complete information about yourself as requested in the Style Profile quiz. Rest assured that all the information you provide will be kept confidential.
You are solely responsible for maintaining the confidentiality of your www.stylegenie.asia account. You agree to take responsibility for all activities occurring under your account and password, whether or not such activities are actually authorized by you. StyleGenie shall not be liable or responsible for any loss or damage arising from any unauthorized use.
ORDERING
The Service is designed to provide all customers with great clothes (“items”) selected by our personal stylists from the time of order confirmation and shipped according to your delivery details (each shipment of items, a “box”). Once you create an account, you will become a “Member.” For more details about the style services available, please go to STYLEBOXES page for more information.
We shall not be obliged to supply our Products or Services to you until we have accepted your Order. Acceptance shall take place when we expressly accept your Order by email stating that we are confirming your Order. In that Acknowledgement, we may give you an Order Reference Number and details of the Product you have ordered. We may, in our discretion, refuse to accept an Order from you for any reason, including unavailability of supplies.
PAYMENT METHODS
Your purchases can be paid via PayMaya, GCash, BPI online transfers or over-the-counter payments, AND debit card & credit card thru PayPal.
For credit card transactions, you must submit credit card information and agree to represent and warrant to PayPal that the details you provide are true and that you are authorized to use the payment instrument.
SHIPPING METHOD
We offer FREE SHIPPING within Metro Manila only.
STYLEBOXES are shipped every 15th of the following month.
Delivery lead time for our LIMITED EDITION BOXES in partnership with exclusive brands may vary. Please check product details before ordering.
REPLACEMENTS
We gladly offer a FREE ONE-TIME REPLACEMENT guarantee for customers within Metro Manila only but offer NO FULL REFUNDS.
If, for any reason, you are not content with any or all of the clothing items you receive and wish to have them exchanged, you may file a replacement claim through email at [email protected] with email subject: REPLACEMENT
Customers shall return the items for replacement back to StyleGenie Headquarters in Makati, Philippines following the instructions over email thru [email protected]
A ONE-TIME FREE REPLACEMENT is also offered to customers from provincial areas and outside the Philippines, but both return and re-shipping costs will NOT be shouldered by the Company.
Upon receipt of the returned items, StyleGenie shall curate and send back the replacement items within seven (7) working days.
CASHBACK
We support Circular Fashion Movement and encourage customers to return items after wearing to earn cash rebates as follows:
| Return within 15 days from delivery | 50% cashback |
| Return within 30 days from delivery | 25% cashback |
| Return within 60 days from delivery | 10% cashback |
| Return within 90 days from delivery | 5% cashback |
| Return after 90days | donated to Goodwill |
Once you're ready to return an item, you may request a cashback via [email protected] with email subject: CASHBACK
Customers shall shoulder the cost of returning the items back to StyleGenie Headquarters in Makati, Philippines following the instructions over email thru [email protected]
PROMOTIONAL COUPON CODES AND E-GIFT CARDS
We may issue promotional coupons, in the form of codes, from time to time during certain promotions. Promotional codes are valid for the specified period stated on them only, can only be redeemed once and cannot be used in conjunction with other promotional vouchers. Individual brands may be excluded from certain voucher promotions;
Our e-Gift cards work like gift certificates, which may be purchased from the Website. We will email e-Gift cards to you which you can forward to your friends and loved ones. Note that each card is strictly one-time use only. We accept no liability for errors in the email address of the voucher recipient. We assume no liability for the loss, theft or ineligibility of gift or promotional vouchers.
Both promotional codes and e-gift cards may be used as payments for items purchased on the Site. If you place an Order for a Product less than the value of the promotional voucher, no refund or residual credit will be returned to you; The credit of a promotional voucher does not accrue interest nor does it have a cash value; If the credit from your voucher is insufficient for the Order you wish to make, you may make up the difference through other payment methods available on the Site.
In the event of fraud, an attempt at deception or in the event of the suspicion of other illegal activities in connection with a voucher purchase or redemption of that voucher on the Site, we are entitled to close your Account and/or require a different means of payment.
SERVICE MODIFICATIONS
StyleGenie reserves the right to temporarily or permanently modify or discontinue our services with or without notice. You agree that we will not be liable to you for any modification, suspension, or termination of our service.
THIRD PARTY MATERIAL
Under no circumstances will StyleGenie be liable in any way for any content or materials of any third parties (including users), including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content. You acknowledge that StyleGenie does not pre-screen content, but that StyleGenie and its designees will have the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Service. Without limiting the foregoing, StyleGenie and its designees will have the right to remove any content that violates these Terms of Service or is deemed by StyleGenie, in its sole discretion, to be otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content.
USER CONDUCT
You are solely responsible for all photographs, video, images, information, data, text, software, music, sound, graphics, messages or other materials (“content”) that you upload, post, publish or display (hereinafter, “upload”) or email or otherwise use via the Service. The following are examples of the kind of content and/or use that is illegal or prohibited by StyleGenie. StyleGenie reserves the right to investigate and take appropriate legal action against anyone who, in StyleGenie’s sole discretion, violates this provision, including without limitation, removing the offending content from the Service, suspending or terminating the account of such violators and reporting you to the law enforcement authorities. You agree to not use the Service to:
email or otherwise upload any content that (i) infringes any intellectual property or other proprietary rights of any party; (ii) you do not have a right to upload under any law or under contractual or fiduciary relationships; (iii) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (iv) poses or creates a privacy or security risk to any person; (v) constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “contests,” “sweepstakes,” or any other form of solicitation; (vi) is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful racially, ethnically or otherwise objectionable; or (vii) in the sole judgment of Style Genie, is objectionable or which restricts or inhibits any other person from using or enjoying the Service, or which may expose Style Genie or its users to any harm or liability of any type;
interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service; or
violate any applicable local, state, national or international law, or any regulations having the force of law;
impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
solicit personal information from anyone under the age of 18;
harvest or collect email addresses or other contact information of other users from the Service by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;
advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized;
further or promote any criminal activity or enterprise or provide instructional information about illegal activities; or obtain or attempt to access or otherwise obtain any materials or information through any means not intentionally made available or provided for through the Service.
INTELLECTUAL PROPERTY RIGHTS
Service Content, Software and Trademarks: You acknowledge and agree that the Service may contain content or features (“Service Content”) that are protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. Except as expressly authorized by Style Genie, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Service Content, in whole or in part, except that the foregoing does not apply to your own User Content (as defined below) that you legally upload to the Service. In connection with your use of the Service you will not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods. Any use of the Service or the Service Content other than as specifically authorized herein is strictly prohibited. The technology and software underlying the Service or distributed in connection therewith is the property of Style Genie, our affiliates and our partners (the “Software”). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. Any rights not expressly granted herein are reserved by StyleGenie.
The StyleGenie name and logos are trademarks and service marks of StyleGenie (collectively the “StyleGenie Trademarks”). Other StyleGenie, product, and service names and logos used and displayed via the Service may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to StyleGenie. Nothing in this Terms of Service or the Service should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of StyleGenie Trademarks displayed on the Service, without our prior written permission.
Updated November 8, 2019
StyleGenie Asia Pte. Ltd